bkok Privacy Policy

Privacy at a Glance

The summary below highlights the most important aspects of bkok's Privacy Policy. This summary does not replace the full policy — please read every section carefully before using the platform.

1. Introduction

Last updated: January 2026

bkok ("we", "us", "our") operates the website bkok.today and is committed to protecting the privacy of all users ("you", "the Player") who access or use the platform. This Privacy Policy explains what personal data bkok collects about you, the purposes for which it is processed, how long it is retained, the circumstances in which it may be shared, and the rights available to you in relation to that data.

By registering for or using bkok, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as described herein. If you do not agree with this policy, please do not use bkok. This policy should be read alongside bkok's Terms and Conditions, which also govern your use of the platform.

2. Information We Collect

bkok collects personal data in four main categories. The specific data collected depends on how you interact with the platform:

3. How We Use Your Information

bkok processes your personal data only for the following specific purposes:

• Account management: to create, maintain and administer your bkok account, verify your identity, and comply with age verification obligations (21+ requirement).
• Transaction processing: to process your deposits and withdrawals via bKash, Nagad, Rocket and other supported payment methods, and to maintain accurate financial records for your account.
• Platform improvement: to analyse how players use bkok, identify technical issues, optimise game loading performance, and develop new features that better serve Bangladesh players in Dhaka, Chittagong, Sylhet and across the country.
• Fraud prevention and security: to detect, investigate and prevent fraudulent transactions, money laundering, bonus abuse, underage access and other prohibited activities on the platform.
• Responsible gaming: to monitor for signs of problem gambling behaviour, administer self-exclusion requests and deposit limit settings, and provide targeted responsible gaming guidance where appropriate.
• Legal compliance: to comply with applicable laws including anti-money laundering obligations, to respond to lawful requests from government agencies or regulators, and to enforce bkok's Terms and Conditions.

4. Legal Basis for Processing

bkok processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: processing your registration data and transaction data is necessary to perform the contract between you and bkok (i.e. to operate your account, accept your bets and process your payments).
• Legal obligation: processing for KYC verification, fraud prevention and anti-money laundering monitoring is required by applicable law. bkok cannot operate lawfully without conducting these checks.
• Legitimate interests: bkok processes usage and behavioural data on the basis of its legitimate interest in improving platform performance, preventing fraud and maintaining a safe gaming environment for all Bangladesh players.
• Consent: where bkok sends promotional or marketing messages, this is done only where you have explicitly opted in to receive such communications. You may withdraw consent at any time by contacting bkok support.

5. Sharing Your Information

bkok does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data may be shared only in the limited circumstances described below:

In all cases where data is shared with third parties, bkok requires those parties to handle the data securely and to use it only for the specific purpose for which it was shared. bkok does not permit third parties to use your data for their own marketing purposes.

6. Payment Data and Financial Privacy

bkok treats financial data with the highest level of care. All deposit and withdrawal transactions processed through bKash, Nagad and Rocket are handled over encrypted connections. bkok does not store full bKash PIN codes, Nagad PINs or Rocket passwords on its servers. Payment method identifiers (wallet numbers) are stored in encrypted form and accessed only by authorised bkok personnel for the purposes of processing transactions and resolving disputes.

Transaction history for your bkok account is available to you at any time through the account dashboard. If you believe any transaction in your history is incorrect, please contact bkok support within 30 days of the transaction date. bkok retains financial transaction records for a minimum of 5 years to comply with anti-money laundering obligations.

7. Data Retention

bkok retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply: account data and KYC documents are retained for the duration of your account and for a minimum of 5 years after account closure; transaction data is retained for a minimum of 5 years; communication records (support interactions) are retained for 2 years; usage and behavioural data in anonymised form may be retained indefinitely for analytics purposes.

When your data is no longer required, bkok will securely delete or anonymise it so that it can no longer be associated with you individually. Please note that even if you request account closure, bkok may be legally required to retain certain records (particularly financial transaction data) for the minimum retention periods stated above.

8. Cookies and Tracking Technologies

bkok uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit bkok.today. bkok uses the following types of cookies:

• Essential cookies: these are strictly necessary for the platform to function. They enable core features such as account login sessions, security tokens, and remembering your language preference. Essential cookies cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: these help bkok understand how players navigate the platform — which pages are visited most, where players spend the most time, and where technical errors occur. This data is used in aggregate and anonymised form to improve the platform experience for all Bangladesh players.
• Functionality cookies: these remember your preferences and settings on bkok, such as your chosen game category, display settings, or notification preferences, so you do not need to re-enter them each time you visit.
• Security cookies: bkok uses session-based security cookies to protect your account from cross-site request forgery (CSRF) attacks and to detect anomalous login behaviour. These cookies are essential to the security of your account and cannot be disabled.

You may manage or disable non-essential cookies through your mobile browser settings. Please note that disabling certain cookies may affect the functionality of bkok and your overall experience on the platform. bkok does not use cookies to track your activity across other websites.

9. Your Privacy Rights

As a bkok player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact bkok support using the email address in the footer of this page:

• Right of access: you have the right to request a copy of the personal data bkok holds about you. bkok will respond to verified access requests within 30 days.
• Right to rectification: if any personal data bkok holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Where data accuracy affects your account status, bkok will act promptly.
• Right to erasure: you have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bkok's legal retention obligations. This right does not apply to financial transaction data that bkok is legally required to retain.
• Right to restrict processing: in certain circumstances (for example where you contest the accuracy of your data or where you have objected to processing) you have the right to request that bkok restricts how it uses your data while the matter is under review.
• Right to withdraw consent: where bkok processes your data on the basis of your consent (for example for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

bkok aims to respond to all privacy rights requests within 30 days of receipt. Where a request is complex or bkok receives a high volume of requests, this period may be extended by a further 30 days, of which you will be notified. bkok will not charge a fee for handling privacy rights requests unless a request is manifestly unfounded or excessive.

10. Data Security

bkok implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and bkok's servers, encrypted storage of sensitive account data, role-based access controls so that only authorised personnel can access player data, regular security assessments and penetration testing, and two-factor authentication options for account login.

While bkok takes all reasonable steps to protect your data, no security system is completely impenetrable. In the event of a data security incident that affects your personal data and poses a risk to your rights, bkok will notify you promptly and take immediate steps to contain and remediate the incident. You are responsible for keeping your bkok account login credentials confidential and for ensuring your mobile device has adequate security (e.g. a screen lock).

11. Protection of Minors

bkok is strictly a 21+ platform. We do not knowingly collect or process personal data from individuals under the age of 21. If you are under 21, you must not register for or use bkok. If bkok becomes aware that it has collected personal data from a person under 21, it will immediately close the relevant account, delete the data, and withhold any associated funds in accordance with the Terms and Conditions.

12. Third-Party Links

bkok.today may contain links to third-party websites or services (for example payment provider websites such as bKash and Nagad, or game provider information pages). bkok is not responsible for the privacy practices of any third-party website. This Privacy Policy applies only to data collected directly by bkok through bkok.today. We recommend that you read the privacy policy of any third-party site you visit via a link from bkok.

13. Changes to This Privacy Policy

bkok reserves the right to update or amend this Privacy Policy at any time. When material changes are made, bkok will post a notice on the platform and, where possible, notify registered players via the mobile number held on their account. The date of the most recent revision is shown at the top of this page. Your continued use of bkok after a policy update constitutes your acceptance of the revised policy.

We recommend reviewing this Privacy Policy periodically so you are always aware of how bkok handles your personal data. If any revision materially reduces your privacy rights compared to the version in effect at the time you registered, bkok will provide at least 14 days' advance notice before the revised policy takes effect.

14. Contact and Data Enquiries

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about how bkok has handled your personal data, please contact bkok's support team. The support team is available 24 hours a day, 7 days a week. bkok's contact email address is displayed in the footer of this page.

bkok aims to acknowledge all data-related enquiries within 24 hours and to provide a substantive response within 30 days. Where a request requires additional time due to its complexity, bkok will notify you of the extended timeframe. bkok handles all data enquiries from players across Bangladesh — whether you are in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur or Mymensingh — with equal care and attention.